- American owned and managed with headquarters outside San Francisco, CA
- Outsourcing centers in Makati - the financial and outsourcing hub of the Philippines
- Facilities built with the technology and security to serve Fortune 500 financial services companies
- Multiple language capabilities - English, Spanish, Japanese, and European languages
Recent Blog Entries
Why Call Centers Yield More Profits Than Filipino At-Home Agents | 09/6/11 3:43 AM
Downtime & Opportunity Loss From Brownouts
Manila has been known for random brownouts during the hot summer months. The major energy provider, Meralco schedules these brownouts notifying the public in advance; sometimes, this is not the case. A brownout can last for two to three hours, primarily because Meralco simply cannot supply enough power. If you [...]
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OAM In The News
Friendster, Inc., a top 25 global web site based on traffic*, today announced a strategic partnership with Open Access Marketing (OAM), a leader in outsourced customer support services and operations, to expand Friendster’s in-house customer support team.